Not all Renewables were created equal!

Much has been discussed about the penetration of renewables and whether they will be able to give valuable returns by a grid needing significant infrastructure upgrades. However, the bigger question to be discussed is with the carve out in prices, a deepening duck curve and an exponential growth in renewables, is the value still there for investors?

You can see in Queensland almost daily how in a raw (non-loss factor adjusted) form, the value has been eroded from the high penetration, low demand periods over the middle of the day, traditionally when Solar is highest.

What cuts a real blow to the Solar Farm operators on this spot return is that to at best match, and at worst achieve, half the $/MWH returns of wind and around a third that of Hydro they are producing, almost double the MW of Wind and 4 times as many MW as the Hydro plants.

So, with reducing Marginal loss factors (MLFs), diminishing returns and solar carve out resulting in negative prices most of the time in Queensland, how is the uptake of solar specifically growing at such a rate?

With Corporate Power Purchase Agreements (PPAs) firming this shape at a cost comparable to those seen in this already depressed market and social licence becoming a bigger driver for the states largest users, could the answer be in the technology and social pressure and not the cost?

With Copenhagen Climate Change Conference, COP-15 going ahead in October and although fizzling a little from expectations with no binding agreement on emissions reductions, agreed it did ensure continuing pressure is being placed on governments not only to meet their Paris agreements, but accelerate their national economies transitions to this technology. Investors are hedging not only will the public start asking questions, but the government may also be in a position where they must.

Therefore, the natural belief is that into the future, will we see the requirement for renewable sources of electricity increase? With many companies already vying to be first from the gate to announce partnerships with green retailers and many traditional retailers diversifying their portfolios, is it any surprise that the renewable race continues?

The question therefore needs to be changed. How can the countries and individual states, rich in renewable resources and primed to lead on renewable generation avoid creating an exacerbated super peak due to intermittent generation?

The answer comes in the form of energy storage. This could be from the older technologies, Coal and Gas plants, although their ramp up rates are quite rigid and therefore cannot be able to instantly react to the intermittency of renewables. So now we look to Hydro and Battery as almost instantaneous ways to support the transition to a low carbon economy. Yet their attention is elsewhere now. These technologies are being underpinned in financial close and funding by the promise of Frequency Control Ancillary Services (FCAS) dividends.

With the prize being large and potentially growing in this market, could the very technology that could help dampen the price volatility withhold their support and cash in on the ensuing opportunity? Without strong government regulations, incentives and market structures, investors will naturally look to capitalise on an available arbitrage and with succeeding governments having non-cohesive policies and regulations affecting the viability of these projects. Securing as much cost revenue as quickly as possible has to be attractive to these companies.

It sounds like this is all doom and gloom, it really isn’t. Properly managed and supported by changes in behaviours of consumers can lead to a successful grid with real benefits. However, this will never come from the private sector without governments paving the way. Without a strong backbone of regulations and market infrastructure and financial structures the investment may come but if too slow at what cost will this be to the consumer.

In the medium term we can expect to continue to see the diversification of the energy mix but also a significant growth in storage. This is due to the former creating significant oversupply of energy created by the non-dispatchable generation. By utilising this within storage it will help the companies maximise the returns of that technology into more useful (and lucrative) times of the day. This however doesn’t have to be only in the form of batteries. Think of anything that can hold the potential energy.

Hydrogen for instance can be made with green technologies and then used to generate in the peaks of the day. Although the cost of Hydrogen at the moment is significantly larger than the rate of return achievable if it can be utilised in this way, it could bring the cost closer and with government subsidies this could become a viable option. Another alternative is Pumped hydro, which can be used to fill in the negative and cheaper parts of the day increasing the demand and usage and then stored until needed for dispatch over the peaks.

There are also newer technologies being developed and emerging, such as Liquid Air Energy Storage (LAESA) which compresses air into liquid during times of low demand, then when the demand and price increases the liquid can be re-transformed into a gas and pushed through a turbine which allows zero-carbon electricity to be placed onto the grid.

All this technology and the rapid development and increase in investment can only be good for renewables. It allows this lower cost but non-dispatchable, more established technology to underpin the decarbonisation, whilst keeping costs as low as possible throughout the day not just when the sun is shining, or the wind is blowing.

Unfortunately, we are not there yet and are still heavily reliant on the traditional forms of dispatchable generation for balancing. How quickly this will change, will come down to regulation, investment and the drive of companies both internally and from external pressures.

Roadmap to Uncertainty

The New South Wales (NSW) Government has released its energy roadmap. Following this, some major players in the energy market have reassessed their position.

AGL had planned to build gas powered generation close to Newcastle, 117kms north of Sydney and to build a big battery on the Liddell power station site, located between Singleton and Muswellbrook in the Upper Hun

ter Valley of NSW. These now appear to be shelved due to fear, rather than certainty within the industry, that the NSW Government’s energy roadmap is causing. The biggest concern from industry is that the roadmap will distort the market.

AGL has recently signed equipment supply contracts with key suppliers to accelerate the development of the 250MW Gas turbine to be built near Tomago. These contracts are now at risk as a final investment decision on the Gas turbine development has now been paused. The development of the big battery at the Liddell site will also be reviewed.

It is not just energy giants and developers that have raised their concerns over the NSW Government’s energy roadmap, the Australian Energy Council have voiced worries that the NSW Government’s roadmap could distort market signals for private investments in the generation sector.

For some observers, the roadmap is seen as the latest government intervention to delay commitments by private energy suppliers in new fast-start gas-fired power generation. This follows several interventions at federal level, including pushing ahead with Snowy 2.0 and the “big stick” to force divestment.

The road map is seen as a positive step by renewable developers, as the plan effectively underwrites individual projects and through its planning function, the government also effectively sets a floor price for renewables projects.

AGL is not the only company to put projects on hold. Energy Australia has also delayed a final investment decision on its $300 million Tallawarra B gas-fired power project in the Shoalhaven region.

Solar Ride Through

For the past few months, we have seen the impact of an increased penetration of Solar into the network. In all regions the most obvious impact has been the very low and sometimes negative spot prices, but the more concerning impact is on grid stability.

To control the impact that non-synchronous generation such as Solar and Wind is having on the network, South Australia (SA) has introduced new rules for inverter standards and a requirement for an agent to control the output from homes and businesses.

Inverters are the boxes connecting the solar panels on someone’s roof to the distribution network. The new inverter standards allow more physical control of a household or businesses system. Rules associated with the connection of Rooftop Photovoltaic (PV) to the distribution grid, have been updated to require households to nominate an “agent” to undertake Solar switching. Solar switching is switching off your solar, if requested by Australian Energy Market Operator (AEMO).

The South Australian government mandated the “Smarter Homes” changes to take effect from 28th September 2020, for all embedded generation. Amendments to the regulation are planned to revolutionise the way distributed energy resources interact with the grid.

The risk of Zero demand occurring across the NEM will become a real scenario in the very near future. “Zero demand” is when all of the electricity consumption in a region is produced by onsite generation, such as roof top PV and limited requirements for conventional generators to supply electricity to that region. Regulations need to be updated through the fast track process to keep up with the rapid evolution of the NEM. Normally the regulator process of rule changes can take up to 2 years.

AEMO’s modelling shows zero demand could occur in SA, prior to the new interconnector connecting into NSW being built. This results in SA’s scheduled generation having to limit their output to match the flow across interconnectors into adjacent regions.

The new standards require installed equipment to have low voltage ride-through capabilities. This will prevent systems collapsing when frequency swings around on the network and within the embedded network. These changes will require generation to withstand fluctuation in frequency and remain online if within the set limits or automatically disconnect the unit causing the fault from the grid.

Other requirements are that the connections must include a smart meter. This will enable the “agent” to control the output from the system. In line with this is the requirement to allow the “agent” to remotely disconnect and reconnect the embedded generators. To allow the smart meter to function correctly the inverter must be connected via the internet to allow communication between the “agent” and the customer.

This standard will first be rolled out across SA, then across the South West Interconnected System (SWIS) in Western Australia, followed by the remainder of the NEM. Embedded systems operating prior to 10 August 2020 or installed prior to 28 September 2020 will be exempt.

In the recently released Integrated System Plan (ISP) and Electricity Statement of Opportunities (ESOO), AEMO have outlined the requirement to build a more robust system to improve system strength. This is just one of the steps outlined in AEMOs roadmap which includes the introduction of new technologies, revised standards and revised control and operation processes to ensure the grid operated safely and securely.

As grid stability is the main concern for AEMO compared to price drivers, the new inverter standard is all about ensuring ride-through occurs effectively. Due to the very high penetration of Solar generation into the SA market, AEMO studies note that up to 40% of rooftop PV could disconnect instantaneously, if ride-through does not occur. This equates to 500MW which is more than the largest scheduled unit in the state.

The result of this volume of generation disconnecting could result in another system black out as experienced in SA four years ago, which was caused by storms that took out transmission elements including numerous transmission towers.

The consequence of the powerlines falling caused the frequency to significantly change, because of the frequency changes, generators tripped offline as they did not have ride-through protection.

Social Energy

A new breed of utility model is emerging with Solar PV, battery storage and artificial intelligence at its core. It is described as Social Energy, whereby a centrally controlled group of individual setups of this solar and battery combination are basketed together and placed onto the National Electricity Market (NEM) as a “Virtual Power Plant” (VPP), which is controlled by a central retailer.

The theory behind Social Energy is that it puts customers in control, by connecting their solar to approved energy storage products in the home, such as batteries, electric cars, etc. to the grid.  Data intuitive AI software will then connect customers to their own virtual powerplant, giving “them,” as a collective, the power to store and trade energy earning. It claims, up to 70% savings, delivered through to their energy bill.

Customers can have a licence to describe their usage, as being from 100% renewable electricity through smart technology and future proof their usage, by having the ability to tap into future product developments, such as optimised Electric Vehicle (EV) charging (vehicle-to-grid).

This is appealing to small-scale solar owners, as subsidies have been dramatically cut through traditional government or retailer backed Feed-in Tariff (FiT) schemes in the past 5 years, whilst still contributing to the sustainability and stability of the grid. This becomes even more attractive with many retailers now coming to the party with incentives for being part of their trial periods, offering discounted batteries, including installation and interest free payments and guaranteed credit amounts.

So, what exactly is a Virtual Power Plant (VPP) and how does it work?

It is when you agree that a retailer has access to your battery, which is being charged from the solar panels on your roof. The retailer can remotely charge or discharge this battery as it needs to, i.e. during periods of high demand it can place this power into the grid and you will be charged for any electricity used in that time through your bill. The retailer will then pay you this amount annually as a credit, less any FiT tariff and discounts you receive.

As per above, the regulator who runs the NEM doesn’t want to be looking at 1million small batteries individually to determine should you be turned on or off? So, the retailer will basket up or combine the batteries with others in your area who are on this scheme and charge or discharge them all simultaneously, meaning you make up a VPP large enough for the grid to use your electricity.

This is a much preferable scenario for AEMO than the previous view which was that these batteries and solar combinations will remain islanded from the grid. This was highly debated a few years ago and has accelerated the investment of VPP trials especially in SA and Victoria, where the uptake hopefully can do what the Tesla battery did and reduce the likelihood of backouts.

However, how the distributed energy network can deal with this much “reverse” energy is still unknown. These networks were designed to move the electrons from the transmission lines to our houses. The world where this big, centralised energy source, such as power station, provides power to the grid, is reducing and the uptake of local energy growing what it costs there to upgrade the networks to allow for this change?

Whether the grid, or the regulators, are ready or not however, is the debatable question. Distributed Energy Resources (DER or Local Energy) is coming. They aren’t doing it quietly either and a VPP will allow them to have access to the market and all the market opportunity that comes with it.

In our opinion the only thing to slow this growth and investment in the near term, will be the distributed networks challenge in accommodating the rapid increases in this DER.

Battery Storage

No discussion on the future of renewable energy mixes can be complete without discussing battery storage.
Over 20,000 small scale batteries were installed in 2019. This means that the capacity of household batteries has now exceeded 1GWh within Australia. This distributed energy sourcing will be developed further over the next few years. These batteries combined with mobile batteries in electric vehicles, can be used as Virtual Power Plants (VPPs), creating community energy. Regional governments are supporting this through time of use feed in tariffs schemes, such as the distributed energy buyback scheme in WA.
Currently there are over 15 projects under construction, and the majority are being developed alongside major wind and solar farms. This will ensure the benefits and costs of development of these opportunities can be recouped as soon as possible. In addition, those retailers with ageing plants such as AGL’s Liddell, which is due to close in 2023, have development plans for large scale renewable and batteries on the sites to support the transition to green technology.
This investment business case is being supported by the Australian Energy Market Operator’s (AEMO’s) Integrated System Plan (ISP). It is anticipated that 30GW of industrial scale generation will be needed over the next 20 years, as ageing thermal fleets are retired. This will need the support of 21GW of dispatchable energy to support the intermittency of these new technologies.
The Australian Research Community is also investing in the development of these technologies. Research grants are being awarded to find ways that these technologies can operate in Australia’s hot climate.
As our climate is not ideal for these types of technologies, it is important to research ways that the full life cycle can be achieved. Some Western Australian companies are successfully recycling up to 95-98% of old lithium batteries.
Want to know how your business, strata or Body Corporate can benefit from installing a battery to your PV?
Contact us on 1800 334 336 or email us save@edgeutilities.com.au

What is a VPP?

Many of you would have seen the acronym VPP floating around the energy industry, in AEMO documents and publications like the Integrated System Plan (ISP). So, what is a VPP? A Virtual Power Plant (VPP) is basically an aggregation of resources. These can be generation, storage and controllable load from decentralised sources.  All being coordinated to deliver services to the power grid including electricity, FCAS and other power system services.

Last week battery manufacturer Sonnen reached the magic threshold of 1MW to operate in the National Electricity Market (NEM) and plans to operate a VPP.

The German based company, Sonnen, now owned by Shell, has built a network of customers to allow their Sonnen branded home batteries to participate in the company’s new virtual power plant.  This has been designed to provide frequency control services. The customers will receive a financial benefit through cash payments. Sonnen’s new program will also provide grid stability services.

The VPP branded, sonnenConnect is Sonnen’s first VPP worldwide.

Each Sonnen battery will not be heavily relied on due to the nature of the VPP aggregating all outputs. To operate in the FCAS market, each household will only be required to supply 4kWh of energy to provide the essential grid stability services.

To be eligible to participate in Sonnen’s VPP and rewards program, households will need to have one of Sonnen’s batteries installed, with at least 4kWh of capacity. No additional equipment will be required to allow batteries to participate in the program as Sonnen batteries incorporate the necessary control systems.

Sonnen has chosen Australia to launch its VPP products as Australia is more open to the establishment of VPPs, along with the high uptake of battery storage system installations compared to other parts of the world.

“With the growing uptake of rooftop solar and home batteries globally, utilities are recognising the importance of home batteries in Frequency Control Ancillary Services (FCAS) or what is known as demand response, to stabilise the grid when there is a surge in the demand for electricity”, Nathan Dunn, Sonnen Australia CEO said.

He also said “through sonnenConnect, we are rewarding customers who are providing us access to their Sonnen Battery when needed for demand response. Not only will they enjoy being energy independent, Sonnen Battery owners are working together as a community to stabilise the energy grid that connects millions of homeowners in the National Electricity Market.”

Sonnen has established a manufacturing facility at the former Holden factory in Adelaide. This allows Sonnen to be branded Australian made. They plan to use the Australian facility to produce other components and software for the energy industry including electric vehicle charging units.

Queensland Election: Changes in Power

During the Queensland state election, energy has not been such a large issue, as it has in previous elections. The focus in this election was on the marginal seats outside Brisbane, mainly around regional projects in areas such as, Central Queensland and Townsville. The CopperString projects became a prominent discussion topic.

Following the retirement of the energy minister, Hon Dr Anthony Lynham MP, Queensand is in for a new energy minister.

Yesterday, Annastacia Palaszczuk announced a Queensland Cabinet reshuffle. Mick de Brenni will now take up the responsibility of energy, as the Minister for Energy, Renewables and Hydrogen and Minister for Public Works and Procurement. Currently Mick is the Minister for Housing and Public Works as well as Minister for Digital Technology and Minister for Sport.

The new Minister will be tasked with the COVID-19 economic recovery, so it makes sense that energy and public works are in the same portfolio.

Prior to the election the LNP was looking at splitting up Stanwell, CS Energy and CleanCo but, now it looks like the government owned corporation will remain intact with the relaxation of mandates with Stanwell and CS Energy now able to join CleanCo in developing renewable projects then it make economic sense.

The ALP remains committed to 50% renewables by 2030 and has already committed $500 million to its renewable energy plan. Its COVID-19 economic recovery plan added $145 million of support for the development of three renewable energy zones in north, central and south-west Queensland.

Labor is also committed to the implementation of carbon capture and storage (CCS) for existing coal fired power stations and will not approve new fossil fueled power stations without deploying full CCS.

The ALP is looking at public-private partnerships through its government owned corporations to assist in the public investment in large scale storage such as the Kidston pump storage hydro plant in North West Queensland.

The Hydrogen industry development fund has been topped up with an additional $10M on top of the $15M added to the fund in 2019. An extra $30M has been pledged for an energy efficiency project in hospitals and health facilities.

As Townsville was a fiercely contested seat during the election, it has resulted in the CopperString transmission project gaining support from both sides of politics. The ALP is likely to assist with more than $10M. Townsville may also be in for a Battery manufacturing plant with a feasibility study being kicked off.

What caused the $15,000 Price Spike in Queensland?

After what seems like months of negative spot prices due to the increased penetration of renewable generation into a market, with lower than normal demand, we saw a glimpse of volatility yesterday.
In QLD for dispatch interval ending 09:45, we saw the first real spike for 2020. The 5-minute price reached $15,000/MWh!

What caused it?

  • Generation units tripping?
  • An increase in demand?
  • A constraint, or something else?
Prior to the price spike everything looked normal. Demand was tracking as expected. Generation availability was good. There were no unexpected constraints that could cause a price spike.
The only thing I could see was that it looked like demand and supply moved around a bit, before and after the event.
It should be noted that following the 5-minute price spike, which caused generators to ramp up in load, as a result of a higher spot price and the raise of Frequency Control Ancillary Services (FCAS) which also increased in price, the following two 5-minute dispatch intervals dropped to negative $1,000/MWh, as a result of oversupply. This quick reversal in price resulted in spot exposed generators changing their output to minimise exposure.
From the available market data, no units tripped to cause the price spike.
It was likely the result of forecast renewable generation, forecast demand constraint and the generation bid stack that resulted in Australian Energy Market Operators (AEMOs) National Electricity Market (NEM) dispatch engine, resolving a 5-minute $15,000/MWh price.
Most of the inputs outlined above cause spot prices to increase but not spike. For this reason, I would lean towards a system constraint in North Queensland, limiting renewable generation north of Gin Gin. This would trigger these results causing a rapid jump in price.
I have previously experienced a similar situation in my years as a Trader, dispatching units within Queensland. This experience has taught me not to just look at changes in generation and constraints in isolation. It has taught me to dig deeper and assess if there were any sudden changes in load.
In Queensland, a large load is the Wivenhoe pumps and as expected Pump 1 at Wivenhoe started at dispatch interval ending at 09:45, pulling an unexpected 245MW from the grid, sending the price to $15,000/MWh.

Embedded Networks

What are embedded networks?

Embedded networks are private electricity networks connected through a parent connection to the National Electricity Market (NEM). The private network supplies end users (customers) that are “behind the meter”. They are connected to the private distribution or transmission system.

Embedded networks may be found in sites such as:

  • Industrial Estates
  • Shopping Centres
  • Retirement Villages
  • Gated Communities
  • Caravan Parks
  • Large buildings including, residential apartments or offices.

 

How do embedded networks work?

The network behind the meter needs to be designed and built to the appropriate Australian Standard.

Embedded networks operate in a highly regulated landscape and the developer or network owner must understand these requirements.

The owner, operator or controller of the private network will need the necessary permission to supply and sell electricity. These permissions may change depending on what state the network is in.

Embedded network operators operate as a Network Service Provider (NSP) and must obtain an exemption from the requirement to register as an NSP from the Australian Energy Regulator (AER).

An Embedded Network Manager (ENM) should be appointed:

  • if there are 30 or more customers in the embedded network.
  • if a customer within an embedded network goes on-market.

An ENM is accredited by the Australian Energy Market Operator (AEMO). Their role is to transfer customers on or off market via AEMO’s wholesale market systems (MSATS).

The embedded network can be connected to the NEM via a primary connection that will be registered as a parent / child relationship.

The embedded network operator will be billed via their retailer of choice at the connection point.

How do customers in an embedded network buy their energy?

Embedded Network Operators can be appointed to manage procurement and invoicing services for an embedded network.

They buy from the market (through a market retailer) and sell directly to the embedded network customers. These embedded network customers are “off-market”.

Customers in an embedded network have the Power of Choice. This means they may choose to purchase their energy from a retailer other than the embedded network operator and therefore go “on-market”.

A customer may be required to be in MSATS if it is on-market. As the embedded network operator provides embedded network customers with network services, an on-market embedded network customer will still receive an invoice from the embedded network operator for network costs.

Why do we have embedded networks / what are the benefits?

Embedded networks allow a site of customers to receive energy through one “gate” meter, which allows them to purchase energy from the market in bulk.

Bulk large customer electricity deals should attract significantly lower rates than a stand-alone small customer deal.

Property developers and embedded network operators benefit from embedded networks by sharing in the savings achieved through the bulk energy deals at the gate.

Why have embedded networks received a bad name / what are the disadvantages?

Customers in embedded networks find themselves paying more than what they could otherwise achieve. Either through another (market) retailer, or another embedded network operator.  Whilst Power of Choice technically allows these customers to go to a market retailer to purchase their energy, doing so can be challenging. Many retailers find it difficult to provide a (small) embedded network customer an energy only deal. The customer also faces the problem of then receiving two invoices for their electricity.

Energy Broker vs Energy Consultant

We found an article on a retailer’s website titled “Do you use an energy broker? Read this first”. Edge2020 & Edge Utilities Managing Director, Stacey Vacher, thought she would share her view on this topic. Stacey has over 15 years’ experience as a senior energy professional. She has worked with some of the markets largest and most sophisticated energy users.

In the context of consumer procurement, in your view what is the difference between energy brokers and energy consultants?

Energy brokers negotiate deals between buyers and sellers. An energy broker will go to market, often by way of tender, for a consumer’s energy requirements at any given time. They review and present options to the consumer for their selection. A broker lives and breathes tenders and transactions day in day out.

A reputable energy broker knows energy markets, energy products, and which energy provider can provide the best outcome for a given customer, product, and / or portfolio. They can perform market analysis, manage the entire procurement process, and negotiate superior commercial and contractual outcomes.

A broker of this nature lives and breathes energy markets, energy products, market participants, and energy deals, day in day out.

Energy consultants can offer an array of specialist energy services. These may include:

  • brokerage
  • trading
  • strategy development and implementation
  • regulatory advice
  • energy efficiency and sustainability advice
  • price forecasting

Should a consumer use a broker or a consultant?

It depends on what a consumer is trying to achieve. If the objective is to achieve the best deal at the time, a brokerage service can be the most efficient and effective service. If it’s understanding options and what may be the most optimal approach and outcome relative to the objectives of the consumer, a consultant may provide a superior outcome (or in the very least, a reputable energy broker).

Using an expert to navigate the market and provide specialist advice is likely to result in saving a consumer time, headaches, and money.

My advice:

Engage a reputable broker or consultant with an experienced and established team behind them. At Edge Utilities we focus on you, your knowledge, your objectives and your value.

A good broker or consultant utilises:

  • their knowledge
  • their expertise
  • industry partnerships to deliver optimal outcomes to you, the consumer.

Why do most Retailers work with brokers and consultants?

  • as a channel to market.
  • consumers prefer to provide the service of sleeving fees to consultants
  • to protect themselves by ensuring a consumer makes independent and informed decision
  • protect a retailer from the intensity of consumer education and enquiries.

Under the Australian Financial Services Licence retailers won’t provide financial advice to consumers.

Do retailers prefer to deal with consumers directly or through brokers or consultants?

I have asked many of our retailer counterparties this question over the years. It’s fair to say retailers ultimately prefer to deal with a consumer directly. They have more control over what customers do and what the retailer can achieve. This includes price / fees, products, risk, and contractual flexibility.

Many retailers will work with brokers and consultants. They acknowledge:

  • the benefits a third party brings to their relationship with a consumer
  • the role of the broker or consultant working directly with them is to deliver their service to the consumer.

We are starting to see larger retailers be a lot more selective with respect to which brokers or consultants they will work with. Edge Utilities support this move for many reasons. It often means the retailer is more serious about ensuring the broker understands the retailer’s products and objectives, and ensures the broker is introducing consumers and opportunities that stand to benefit from them.

The blanket approach by some brokers of going to retailers to make up numbers in a tender is lazy and ineffective. Brokers should be looking to bring parties together that both stand to benefit from the transaction. This should be done using a superior competitive process, whereby all counterparts are genuinely well positioned to provide the product and / or service to the consumer.

Should brokerage / consultant fees be transparent?

  • All fees should be transparent
  • Don’t expect transparency across the market.

Edge Utilities brokerage clients are advised that we are engaged on the basis of getting paid via third-party fees.

If an existing client isn’t paying a fee for service, or seeks services out of scope, we ensure the client knows in writing that a deal tabled to them contains:

  • brokerage or commission fees.
  • the quantum of the fee.

Lack of transparency of brokerage fees is often criticized. As we read in a retailer’s “Do you use an energy broker? Read this first” article.

What’s interesting about this, is a retailer’s fees are unlikely to be transparent and are often rolled into the energy rate. Retailers secure fees on metering and there is absolutely no transparency that they are doing this. Brokers are expected to outline exactly what percentage, cents per kilowatt hour (c/kWh) or total quantum of fees are in a deal. This is a double standard that isn’t going away.

What is frightening is the lack of transparency around risk. At Edge Utilities, we are seeing more and more retail products in the market as retailers jostle for market share, around spot and renewable backed products. These can place an exorbitantly high risk on consumers and may result in volatile and high cost outcomes. Fees are not the fundamental issue for consumers, the risks are. Many of these risks can result in much higher cost outcomes.

If you don’t use a reputable broker or consultant, there’s a good chance you won’t receive the most competitive offer from your retailer. You will potentially expose yourself to higher costs and / or risk and / or inflexible contractual terms.

It’s the broker / consultant’s job to get the very best deal possible, considering commercials, risks, and required contractual flexibility.